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Shipping & Returns

Shipping Policy

Cosderma offers a comprehensive Shipping Policy to ensure a seamless delivery experience for our customers. We strive to provide transparent information about our shipping methods, packaging, and associated costs. Our commitment to reliable and efficient shipping is aimed at building trust and loyalty among our valued customers.
 
We understand the importance of clear communication, and that's why our Shipping Policy is designed to be straightforward and easily accessible. By prioritizing customer satisfaction, we aim to enhance the overall shopping experience.
 

Domestic Shipping (Within India)

  • All domestic orders are processed and dispatched within 24–48 hours of successful payment confirmation.

  • The estimated delivery time for domestic orders is 3 to 5 working days, depending on your location and courier service availability.

  • You will receive a tracking ID via email/SMS once your order has been shipped.
     

International Shipping

  • International orders are processed and dispatched within 2–4 business days after successful payment confirmation.

  • The estimated delivery time for international orders is 7 to 12 working days, depending on the destination country and customs clearance.

  • Any applicable customs duties, taxes, or import fees will be the responsibility of the buyer.

Return & Exchange Policy

At Cosderma, we prioritize customer satisfaction, and our Return & Exchange Policy reflects our dedication to ensuring a positive experience for every purchase. Our policy is tailored to provide clear guidance on the steps to be taken in case of a change of mind or dissatisfaction with a product. By offering a transparent and hassle-free refund or exchange process, we aim to instill confidence and trust in our customers.
 
We believe in fostering open communication, and our Return & Exchange Policy is designed to be customer-centric. Our goal is to build lasting relationships with our customers by prioritizing their peace of mind and satisfaction.
 

Refund Process
 

  • Refunds are processed only after the returned product is received and inspected by our team.

  • Once approved, the refund will be initiated to your original mode of payment.

  • The refund turnaround time is 15 to 21 working days from the date of approval.

  • The time taken for the amount to reflect in your bank or card account may vary depending on your payment provider.

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